Terms of Use for Strong by Grit Personal Training Services
1. Introduction and Acceptance of Terms
Welcome to Strong by Grit. These Terms of Use govern your use of our personal training services, including in-person training, online coaching, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Services.
2. Description of Services
Strong by Grit offers a variety of personal training services designed to help you achieve your fitness goals. Our Services include, but are not limited to:
One-on-One Personal Training Sessions: Conducted at our facility or your preferred location.
Group Training Sessions: Designed for small groups to train together.
Online Coaching Programs: Including customized workout plans and nutrition guidance delivered through our online platform.
Customized Workout Plans: Tailored to your individual needs and goals.
Nutrition Guidance: To complement your training program.
Our training programs are designed using evidence-based methods to deliver results-driven outcomes tailored to your individual goals. Each service is subject to its own specific terms and conditions, which will be provided to you upon enrollment.
3. Payment Terms and Conditions
Payment for our Services is required in advance. The fees for each service or package are as specified on our website (www.strongbygrit.co.za) or as agreed upon in writing. We accept payment via credit card, bank transfer, or other methods as specified. All payments must be made in South African Rand (ZAR).
Prices are subject to change, but any changes will not affect existing agreements. If you have purchased a package, the price at the time of purchase will apply for the duration of that package. Late payments may incur a fee of 5% of the outstanding amount per week until payment is received.
4. Cancellation and Refund Policies
Clients must provide at least 24 hours' notice to cancel or reschedule a scheduled session. Failure to provide sufficient notice may result in the session being charged in full.
For online coaching programs, cancellation requests must be submitted in writing at least 7 days before the start of the program. Refunds for online programs are only available if the request is made within 14 days of purchase and no services have been rendered.
All refund requests must be submitted in writing to [insert email address]. Refunds, if approved, will be processed within 30 days.
5. Client Responsibilities and Conduct
As a client, you agree to:
Arrive on time for all scheduled sessions.
Follow the instructions and guidance provided by your trainer.
Respect the trainer and other clients at all times.
Complete any required health questionnaires or forms accurately and honestly.
Inform your trainer of any medical conditions, injuries, or changes in your health that may affect your ability to participate in the Services.
Obtain medical clearance from a qualified healthcare professional if you have any pre-existing medical conditions or concerns.
Failure to comply with these responsibilities may result in the termination of your Services.
6. Liability Waiver and Assumption of Risk
You acknowledge that participation in physical exercise, including the Services provided by Strong by Grit, involves inherent risks, including but not limited to muscle strains, sprains, fractures, and other injuries. You agree to assume all risks associated with the Services and release Strong by Grit, its trainers, employees, and agents from any liability for injuries, damages, or losses arising from your participation in the Services, except to the extent caused by our gross negligence or willful misconduct.
You represent that you are physically capable of participating in the Services and have no medical conditions that would prevent your safe participation. You agree to inform your trainer immediately if you experience any pain, discomfort, or unusual symptoms during the Services.
7. Intellectual Property Rights
All content provided by Strong by Grit, including but not limited to workout plans, nutrition guides, videos, and online materials, is the exclusive property of Strong by Grit and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or share any content without our prior written consent.
You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for your personal, non-commercial use in connection with the Services.
8. Privacy Policy
We are committed to protecting your privacy. Any personal information you provide to us will be collected, used, and stored in accordance with our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA). For more information, please refer to our Privacy Policy [insert link to privacy policy].
9. Dispute Resolution
Any disputes arising from these Terms of Use or your use of the Services shall be resolved through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to mediation in Johannesburg, South Africa. If mediation fails, the dispute shall be resolved through binding arbitration under the rules of the Arbitration Foundation of Southern Africa. The decision of the arbitrator shall be final and binding.
10. Termination of Services
We reserve the right to terminate your access to the Services at any time, with or without cause, including but not limited to breach of these Terms of Use, non-payment of fees, or conduct that we deem inappropriate or harmful to our business or other clients.
You may terminate your use of the Services at any time by providing written notice to us. Upon termination, you will remain liable for any outstanding fees or charges.
11. Miscellaneous Provisions
These Terms of Use constitute the entire agreement between you and Strong by Grit regarding the Services and supersede any prior agreements or understandings.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such rights.
These Terms of Use shall be governed by and construed in accordance with the laws of South Africa.
12. Changes to Terms of Use
We reserve the right to modify these Terms of Use at any time. Any changes will be posted on our website (www.strongbygrit.co.za), and your continued use of the Services after such changes constitutes your acceptance of the updated terms.
13. Marketing and Testimonials
By using our Services, you consent to the use of your testimonials, photos, or videos for marketing purposes, unless you notify us otherwise in writing.
14. Online Services
For online coaching programs, you are responsible for ensuring you have the necessary technology and internet connection to access the Services. We are not liable for any technical issues that may affect your ability to participate.
15. Age Requirements
You must be at least 18 years old to use our Services. If you are under 18, you must have the consent of a parent or guardian to use our Services.
16. Contact Information
If you have any questions about these Terms of Use, please contact us at [insert email address].